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How do disturbances and transients get into my power?

When will I need to replace my batteries?

How do I know what size UPS to buy?

What is the difference between single conversion and double conversion?

If I have an on-line UPS protecting my computers, do I still need a surge suppressor in front of my UPS?

What is the difference between a line interactive UPS and a standby UPS?

Who can install my UPS for me?

What is runtime?

 

Line interactive UPS designs seem to offer adequate voltage regulation and conditioning.  Why should I consider even greater protection?

What is the difference between single phase and three phase units?

What should I consider when buying a UPS?

What are the advantages of buying from SEPS?

What is the recommended interval for UPS maintenance?

Why should I be concerned about power problems?

Is it better to use one centralized system or several smaller ones?

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How do disturbances and transients get into my power?

There are two ways that disturbances and transients can get into your power. The first is through an external factor, occurring outside your facility and the other is through an internal factor, occurring inside your facility. Some examples of external factors can be lightning, utility switching, power factor capacitor switching and utility faults. Internal factors can be as simple as fluctuations in your electrical load, along with normal load cycling.

Even though high voltage transients (external disturbances) occur less often than internal disturbances, they are more damaging in that they occur at a higher cost. On the other hand, internal disturbances may go undetected until the fault. No matter where the disturbance comes from - external or internal - it needs to be eliminated before the damage occurs.

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When will I need to replace my batteries?

Battery life is dependent upon many factors, including the amount of use they get on a regular basis. It's not just as simple as saying "I've experienced only 2 outages in the past 2 years so my batteries should be good." Some standby systems and low-cost line-interactive systems use their batteries more than you probably realize. Often "battery power" is used to regulate low or high voltage in these systems. If you are in an area that is prone to brownouts (low voltage) or surges (high voltage) your batteries may be used quite often. In contrast, there are on-line, single conversion systems that have power-conditioning circuitry as part of the design minimizing the wear and tear on the batteries.  These usually cost a little more but they can help you achieve higher reliability and longer battery life.

Ambient room temperatures also play a part in battery life. High temperatures (above 78 degrees Fahrenheit) will cause the batteries to fail earlier than if in a cooler environment. Systems with temperature compensated chargers adjust for temperature changes and ensure that the battery bank in your UPS receives the right amount of charge.

Battery life is also dependent on the quality of the batteries used inside the UPS. It is advisable when you're comparing UPSs to compare the battery specifications as well.

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How do I know what size UPS to buy?

1.  Find the amps and the volts on the nameplate on the back of the computer
2.  Multiply the two numbers together to get VA (voltamps)
3.  Add your projected growth and you've got your size.

Example:
1.  4.5 amps, 120 volts
2.  4.5 amps x 120 volts=540VA
3.  For instance, you decide you’re going to add other peripherals or expanding your hard drive and your projected growth is 25%. 

540VA x 1.25= 675VA

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What is the difference between single conversion and double conversion?

Single conversion converts AC to DC through a transformer.  UPSs with single conversion technology usually provide similar levels of voltage regulation and surge protection as that of double conversion UPSs.

Double conversion takes the incoming AC, converts it to DC and then back to AC. Power is constantly coming from the inverter (conversion device) delivering true, uninterruptible power. 

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If I have an on-line UPS protecting my computers, do I still need a surge suppressor in front of my UPS?

Most true UPSs provide an internal surge suppression circuit, which is considered a secondary level of protection. However, this device may expend itself if a surge exceeds 6,000 Volts and 500 Amps (keep in mind a lightning surge can average 35,000 volts). Therefore, it is recommended to install a primary grade "lightning arrestor" or transient voltage surge suppression (TVSS) device upstream from the UPS, preferably at the panel feeding the UPS and/or at the electrical service entrance to the building.

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What is the difference between a line interactive UPS and a standby UPS?

Line Interactive UPS contains an off-line inverter that must turn on during a blackout.  This unit provides faster transfer times than a standby UPS. Power conditioning and surge suppression are provided to protect the connected load.

Standby UPS feeds power to the load directly from the utility and then transfers to battery power via an inverter after utility drops below a specified voltage. The delay between utility power loss and inverter startup can be long enough to disrupt sensitive loads of an operation.  

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Who can install my UPS for me?

The type of unit will determine who can install your UPS.  Installing a plug-n-play (usually 3kVA and under) simply requires plugging the unit into an existing outlet.  This can be done by yourself, but if you're uncomfortable you should ask someone for help.

Installing a hardwired unit (usually larger than 3kVA), consists of wiring the unit into an electrical panel. This type of unit should be installed by an electrician, the electrician of your building or SEPS can do the installation for you. As a licensed electrical contractor, SEPS has the ability to see that your equipment is installed properly.

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What is runtime?

Runtime is the length of time a UPS will provide backup power to your connected equipment when utility power is lost. When considering runtime, you should determine how long it will take to safely and successfully shut down your equipment.  Since a battery plant degrades over time, it’s advisable to consider how much runtime you want to have at the end of its life. As an example, 20 minutes of runtime in a new unit may only equate to 15 minutes at the end of the battery plant's life. Will that be enough time for a safe and orderly shutdown?

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Line interactive UPS designs seem to offer adequate voltage regulation and conditioning.  Why should I consider even greater protection?

The protection a line interactive system offers is significant, but sometimes isn’t enough.  Some types of sensitive electronic equipment, such as measurement equipment, medical equipment and networking hardware, demand the highest levels of regulation and conditioning. A UPS whose output is 10% more than the nominal input voltage might cause these types of equipment to go into failure and shut down. When you can’t afford the risk consider online protection. 

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What is the difference between single phase and three phase units?

Single phase units have power that is provided by a single source which normally includes one hot lead and a grounded return line (neutral).

Three phase units have power that is provided by a single source with three outputs with a phase difference of 120 ° between any two of the three voltages and currents.

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What should I consider when buying a UPS?

Price is always a factor.  You get what you pay for, so don't be fooled by low-priced solutions.  For example, a system for under $100 at a retail store will protect you from a power outage.  However, power outages are one of the least common causes of power problems.  A system that provides high surge protection, voltage regulation and noise filtration will cost more but will be a better investment in the long run and protect you from the most common power problems. 

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What are the advantages of buying from SEPS? 

SEPS Experience

The prevailing attitude at SEPS is to do whatever needs to be done to completely satisfy our customers.  Accurate assessments and professional response are reasons why so many customers turn to SEPS for all their power protection needs. 

State-of-the-art Solutions

  • Highly selective in the products it recommends
  • Rigid performance standards guarantee the best, most current, reliable solutions

Power Quality Expertise

  • More than 30 years of experience
  • Trained, knowledgeable experts who understand power nuances
  • Work exclusively with power protection and data centers

Immediate Response

  • Extensive inventory that affords you timely delivery of most products

Dependable Service

  • Personalized, professional service
  • Single point of contact
  • Pre-sale and post-sale support
  • Only a phone call away

From initial consultation to implementation, SEPS is committed to protecting your interests.  SEPS power professionals take a personal interest in you and finding state-of-the-art solutions that fit your needs and budget.  Our professionals ensure consistent, reliable, protection not only for today but for the future as well.  

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What is the recommended interval for UPS maintenance?

Even though the UPS comes with a two year factory warranty, it still should be maintained during that time.  It is recommended that preventative maintenance be performed at least once per year. For critical applications, twice per year is recommended. Frequent checks allow a technician to review the measurements preventing future failures. Regular checks and cleaning can also help prolong the useful life of your system.

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Why should I be concerned about power problems?

Bzzzzzt!  It only takes that long for a highly productive operation to turn into complete darkness. 

Day after day, technology spins the wheels of businesses and turns them into highly productive machines.  Businesses rely more and more on technology and the need for reliable power has grown increasingly important.  Power disruptions can lead to mass destruction of the business enterprise.  Businesses suffer everything from operational shutdowns and lost communications to lost customers. 

Whether a disruption is long or short, downtime costs companies hundreds to thousands of dollars per minute.  For this reason, it’s important to implement proper power protection from a company who knows what power protection is all about. 

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Is it better to use one centralized system or several smaller ones?

Your environment will determine which system setup would be better for your business.  If you are designing a new building or all your units are in a central location, then one central unit is the more cost-effective approach.  In the long run, you’ll only have one unit to consider servicing and battery replacement. 

If your equipment is distributed throughout an office or building, then several smaller units might be the more cost-effective approach. However, several units are more to manage.  A SEPS professional will guide you through a system that will be most efficient for your operation.  

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